What can we do for you?
What if I forget my password?
Why is my transfer unpackaged by miners?
Why did the transaction timeout?
Tokens withdrew from exchange are not shown in imToken for a long time after the transaction
Why can’t I locate a token when searching the name of the token?
What should I do if I transfer to a wrong address?
Identity / Wallet / Trading
Mnemonic Phrase, Private Key and Keystore
Import / Export / Back up
Pending / Not Received / Failed
Submit / Add Token / Show Price
IEX / DEX / Authorization / WETH
Loss / Hack / Security Reminders
Download / Settings / Security Assessment